This Cookie Policy explains how Hot Ice Studio, LLC ("we," "us," or "our") uses cookies and similar technologies on https://lucen.app/. It describes what cookies are, why we use them, and how you can manage your preferences in accordance with applicable laws such as GDPR, ePrivacy Directive, CCPA/CPRA, VCDPA, CDPA, and PECR.
For more information about how we handle personal data, please review our Privacy Policy.
1. Business & Legal Information
- Business Legal Name: Hot Ice Studio, LLC
- Website Domains Covered: https://lucen.app/
- Contact Email for Privacy Inquiries: support@lucen.app
- Applicable Laws: GDPR, ePrivacy Directive, CCPA/CPRA, VCDPA, CDPA, PECR
- Privacy Policy Link: https://lucen.app/privacy
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. These files store data about your activity on the website, such as your preferences and browsing behavior. Cookies help us enhance your experience, provide personalized content, and analyze website performance.
We use cookies to:
- Ensure the website works correctly
- Remember your preferences
- Understand how visitors use our website
- Improve our services and content
Cookies may be:
- First-party cookies: set by our website
- Third-party cookies: set by external services
They may also be:
- Session cookies: deleted when you close your browser
- Persistent cookies: remain until they expire or are deleted
3. Categories of Cookies We Use
We use the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They enable core features such as security, authentication, and accessibility.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as page visits, traffic sources, and user behavior. (Specific analytics tools are not publicly disclosed and will be updated once confirmed.)
Functional Cookies
These cookies allow the website to remember your preferences and choices to provide enhanced functionality.
Advertising & Targeting Cookies
At present, we do not explicitly confirm the use of advertising cookies on our website. If introduced, this policy will be updated accordingly.
Social Media Cookies
Social media integrations (such as links to Instagram, TikTok, and Facebook) may involve cookies set by those platforms when users interact with them.
4. Third-Party Tools & Services
We may use third-party services that set cookies, including:
- AI Processing Providers: OpenAI (used for analysis functionality)
- Payment Providers: Stripe (web), Apple App Store, Google Play
- Authentication Providers: Apple Sign-In, Google Sign-In
These third parties may collect data directly from your browser or device in accordance with their own privacy policies.
5. User Consent & Control
Where required by law, we obtain your consent before placing non-essential cookies on your device.
Cookie Banner Options
You can:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
Withdrawing Consent
You can withdraw or change your consent at any time through our Cookie Preference Center: [Insert Cookie Settings Link]
Browser Controls
You can manage cookies through your browser settings. Instructions are available in your browser's help section.
6. Data Usage & Sharing
Cookies may collect data such as:
- IP address
- Device and browser information
- Pages visited and actions taken
- Approximate location
This data is used to:
- Improve website performance
- Analyze user behavior
- Maintain security and functionality
We do not sell personal data.
Data may be shared with trusted service providers such as payment processors, authentication providers, and infrastructure partners to support core functionality. Some data may be transferred internationally, including to the United States, in compliance with applicable data protection laws.
7. Retention & Expiry
- Session cookies are deleted when you close your browser.
- Persistent cookies remain until their expiration date or until you delete them manually.
- Data collected via cookies is retained only as long as necessary for the purposes described in this policy.
8. Security & Safeguards
We protect cookie data through:
- Encryption where appropriate
- Restricted access controls
- Secure data storage
We regularly review our technical and organizational measures to ensure data security.
9. Policy Management
Effective Date: May 7, 2026
Last Updated: May 7, 2026
We may update this Cookie Policy from time to time. Any changes will be posted on this page and reflected in the revision date. We review this policy periodically to ensure compliance with legal and technical requirements.
10. Accessibility & User Experience
This Cookie Policy is written in clear and simple language and is designed to be:
- Easy to understand
- Mobile-friendly
- Accessible to all users
Our Cookie Preference Center allows users to manage their settings.
11. Legal Review & Approval
This Cookie Policy has been:
- Reviewed internally for accuracy
- Aligned with technical implementation
- Structured to support compliance requirements
A cookie scanning tool should be implemented (e.g., Cookiebot, OneTrust) to maintain an accurate and dynamic cookie inventory.
12. Contact Us
If you have questions about this Cookie Policy or how we use cookies, contact us at:
- Business Name: Hot Ice Studio, LLC
- Email: support@lucen.app
- Website: https://lucen.app/